With technological advances, mergers and acquisitions stirring up the wireless environment at a relentless pace, telecom and non-telecom companies alike are struggling to adjust their strategic objectives and business models. The current mobile environment, with its proliferation of technologies, has left even serious players in this industry groping for direction.
DIBON is uniquely positioned to help enterprises navigate the new, converging high-tech economy of global interactivity, ever-increasing interpersonal connections and "anytime, anywhere" access.
Technology breakthroughs have developed at an incredible pace in the last ten years, and show no signs of slowing down. These advances are driving product proliferation, and creating new markets - and new competitors. Currently the main shift is from PC to network; but the current wireless trend will expand many new horizons.
Communications, and not PCs will see the largest segment growth within this industry. This will cause businesses to reassess their product and customer targets. The basis of competition will be between value webs, much like it is between enterprises today.
The key trends that will be driving the technology industry in the near future will be:
Rapid Product Evolution: Technological advances are driving product proliferation and the convergence of wireless, Internet and computing functionality, allowing new products to emerge. Currently the main shift is from PC to network. Wireless technology will also be a major factor, and will dramatically alter the landscape
Customer Focus/Customization: As products evolve faster and convergence draws non-traditional competitors, customer focus becomes a vital driver of loyalty. Bundling and configuring products and services to customers' individual needs will become increasingly important
Operating Model Complexity: Firms will begin to follow product evolution trends as they find themselves playing in different industry segments concurrently, requiring different business models. The resulting complexity presents major operational strategy and management issues
Desegregation: Partly in response to the complexity of the operating model and partly in response to the benefits of recapitalization, businesses that were vertically integrated are disaggregating to focus on core competencies and fewer stages of the value chain
B2B Connectivity: A more complete value web will require greater connectivity across enterprises. E-business connectivity will both enable and drive further desegregation
Internal Integration and Connectivity: External connectivity will shine a harsh light on internal disconnects. Complete integration and connectivity of data and process within an organization is critical to support external connectivity
Growth and Globalization: Growth remains an ongoing imperative and globalization a key strategy to achieve it. Customers increasingly demand global visibility and management. Partner and talent access issues drive globalization on the buy side