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Salesforce.com & Cloud Solutions

 

CLOUD SERVICES SUITE

 

  • HEALTH-CHECK/CLOUD STRATEGY
  • SALESFORCE.COM
  • CUSTOM APPLICATION DEVELOPMENT
  • DATA INTERGRATION AND MIGRATION
  • RELEASE MANAGEMENT
  • QUALITY ASSURANCE
  • CLOUD MANAGED SERVICES

 

 

HEALTH-CHECK/CLOUD STRATEGY

Dibon consultants offer the experience and go-forward thinking necessary to enable our clients to develop comprehensive cloud strategies and information technology roadmaps.  Our Salesforce.com cloud health-checks enable clients to evaluate the potential for optimizing their cloud investments using industry best practices.  Today’s CIO’s are under tremendous pressure to offer the velocity and scale needed by today’s fast moving enterprises.  Dibon clients continue to benefit from Dibon’s professional roadmap development and cloud strategy initiatives to drive the highest return on investment (ROI) for your cloud-based business initiatives.  Rather than a tactical approach to implementation of cloud solutions, Dibon’s consultants partner with our top clients to develop comprehensive ‘over the horizon’ roadmaps to address not only today’s immediate demands for cloud application injection, but the more strategic solutions needed to ensure cloud adoption and ROI are fully realized.

 

SALESFORCE.COM

Dibon consultants have participated in or led some of the most successful Salesforce.com engagements in North America.  Our clients (both integrators and end users) have benefitted from Dibon consultants who possess the ‘right fit’ expertise, agile application development strength, and eco-system wide IT expertise to set your Salesforce.com deployment and ongoing development on the right course! 

Whether your needs are for Salesforce.com project management, architecture services, administration, native configuration, custom application development, quality assurance, AppExchange bolt-on’s, or integrations with ‘boundary’ IT platforms, Dibon’s team of talented Salesforce.com professionals can hit your targets.  In addition, every Dibon consultant is taught to think strategically when engaging our clients to support not only today’s Salesforce.com targeted development activity but to proactively engage our clients to consider other application development efforts to drive ROI and user adoption across the cloud eco-system.

 

CUSTOM APPLOICATION DEVELOPMENT

While Dibon continues to champion the native capabilities of Salesforce.com in order to minimize application complexity and strategic issues in the area of testing and regression, we do realize that very often our clients will have needs that are not solely met by Salesforce.com’s native configuration.  In such cases, Dibon offers application architecture and custom application development experts to meet client expectations.  Whether it’s Java, VisualForce, Apex code or custom application development with AppExchange bolt-on’s, Dibon’s team of consultants will hit your marks!

 

DATA INTEGRATION  AND MIGRATION

Dibon’s genesis in the pre-cloud information technology space is a differentiator for our company.  Since we were not ‘born’ in the cloud, our IT eco-system expertise is a positive differentiator as we fully understand that many of our clients do not have their cloud investments residing in a silo.  Rather, legacy applications must often be disrupted or phased out, legacy systems including ERP platforms, BI platforms, etc often need to be integrated into an organization’s cloud application technology and this is a prime space for Dibon in support of our customers.  Data migrations are often complex.  Dibon consultants offer dynamic solutions and tools to ensure our client data migration efforts are successful including extract protocols, data transformation and de-duping, data quality assurance, data governance and best-practices for data migration efforts into Salesforce.com and other cloud applications.

 

RELEASE MANAGEMENT

An often overlooked component of successful cloud engagements involves tight integrity with release management.  Dibon’s team of consultants have significant expertise and experience in managing complex multi-sandbox and production instance org’s in the Salesforce.com space.  Tight management of requirements around release strategy, investments in the necessary development and testing sandboxes, and appropriate code coverage and migrations are critical to successful Salesforce.com production ‘pushes’.  Our experience in combining these best practices while also aligning to an organization’s overall IT eco-system release management efforts and timelines for middleware and boundary system IT platforms is a strong differentiator for Dibon Technologies in support of our clients.

 

QUALITY ASSURANCE

As Salesforce.com implementations become more complex with the continued disruption of legacy on- premise applications, Quality Assurance is vital if client production pushes are to be successful.  Failure to inject quality assurance best-practices can lead to application failures, poor release outcomes and have a direct impact on user adoption for clients.  Dibon’s team of Quality Assurance professionals are able to develop and deploy the ‘right fit’ QA gameplan for our clients including application QA, functional and system-level testing, load and performance test execution, user-acceptance testing, system integration testing and post production sanity tests for our clients.  Dibon has significant expertise in Agile AppDev development and our consultants are adept at working side-by-side with our team of architects, developers and QA professionals to deliver quality application performance.

 

CLOUD MANAGED SERVICES

Dibon supports what we build.  Our clients often ask us to ‘leave a team on the ground’ to provide ongoing Salesforce.com administration and support.  While it is our aim to develop the cloud competency with each of our clients, our Cloud Managed Services capabilities leverage a full on-shore/off-shore 24x7 model to provide our clients with application, integration and data support.  Dibon is also adept at working within an enterprise’s larger support team strategy where enterprise ticket management and SLA compliance are critical.